FAQ

How much can we save by ordering through United Midwest?

Most shops save 15-30% compared to traditional distributors. Our direct manufacturer connections eliminate middleman markups, passing those savings directly to you.
What's the minimum order size required?

There's no minimum order size when working with United Midwest. We consolidate orders from multiple shops to meet manufacturer minimums, allowing even small shops to access manufacturer-direct pricing.
How quickly can we receive parts?

Delivery typically takes 1-1.5 months depending on where we ship. This timeframe accounts for international shipping from our manufacturing partners to your location.
Where do you source your parts from?

We work with manufacturing partners in many countries around the world including China, Taiwan, Turkey, Malaysia, Vietnam, and many others. This global sourcing network allows us to find the best quality parts at the most competitive prices.
What happens if we receive the wrong parts?

We have a hassle-free return policy. Simply notify us within 7 days, and we'll arrange return shipping at our expense and expedite the correct parts to you.
Which truck manufacturers do you support?

We supply parts for all major truck brands including Freightliner, Kenworth, Peterbilt, International, Volvo, Mack, Western Star, and more. Our catalog covers both heavy-duty and medium-duty trucks.
Is there a membership fee or commitment required?

No fees or commitments. We don't charge for account setup, and there are no minimum purchase requirements or monthly obligations. You only pay for the parts you order
How do I become a Prime Club member?

Joining is simple and free. Just sign up on our website, and you’ll immediately gain access to exclusive perks like special discounts, rewards, and early notifications for new arrivals